Have you considered how the planned reconfiguration of your offices will affect communication across your business?
Many organisations are currently evolving their use of technologies to support the changing work patterns and locations of their staff. When making these changes it is vital you consider how the configuration of your office could impact your communication.
Are your existing systems still able to support you and your teams?
You should be spending time understanding how your teams will be working, plan who will go where and consider the needs of each member of staff, in terms of the access, connectivity and technology they will require to do their job effectively.
Broadband and WiFi Connectivity
You need to ensure all members of your team will be able to access a quality connection to work effectively, especially those now working in a different location.
Staff having to move workspaces may be able to take their existing technology with them, or this may present a need for additional hardware.
If this is the case, before staff return to work, you will need to consider and address any connectivity and access requirements. For example, there may be a need for additional lines, access points, routers and cabling.
You may be repurposing space in your offices that previously had limited access or private networks, such as a meeting room that may now require increased bandwidth and/or speeds.
Flexible Phone System
It is important to take the time to understand and think about how you would like your telephone system to handle incoming phone calls and internal calls as you return from lockdown. Your team may now have to work in different areas of your building, or members of your team may still continue to work remotely.
Will your existing telephone system enable them to easily work from wherever, without creating issues for your communication?
The main aim of your telephone system is that it should make it simple and easy for people to contact your organisation and equally simple for your staff to answer calls.
A network or system needs to be designed in a way that can easily and seamlessly move calls to a desk phone, mobile device or Microsoft Teams, depending on where team members are working, whether that be the office or home.
We can work with you to understand your needs and help you find the most effective telephone system for you and your teams.
Will you require additional mobile handsets?
If you will still be having a large number of your team working remotely or splitting their time between the office and home, it is also important to consider providing these staff with mobile handsets, to easily support them and ensure no disruption or issues with your communication.
It may also be worth considering whether these staff members could equally benefit from having a desk handset at home, particularly if they are going to be spending a significant amount of time there, working remotely on a more permanent basis.
Whatever you may require, we can work with to provide this equipment.
These are just a few examples of some of the many scenarios you may be facing and highlights some of the key factors that need to be considered when reconfiguring your offices.
As specialists in business communications, we can work with you to understand how your teams will be working and suggest the best changes and solutions to ensure you can return to your new normal as soon as possible.
We can also work with you to help address and overcome any challenges with your connectivity and communication systems, so you are fully prepared and can have the most positive and proactive return possible.